A service that can monitor all processes of online payment
This is a service for EC site operating companies and payment agency companies.
We have completely reduced order confirmation work and realized an environment where fraud does not occur.
Guarantee in case of emergency is also substantial.
Regarding payment
Do you have such a problem?
Countermeasures against fraud not only contribute to cost reduction and profits, but also improve the trust of the company. Furthermore, by reducing the work burden on the operation staff, it is possible to concentrate on the original work.
Increased chargeback rate
Increased chargeback rate
Increased chargeback rate
Increased chargeback rate
Increased chargeback rate
Since it is used all over the world, it supports global transactions.
Partnered with PayShield, headquartered in Australia.
We support not only domestic transactions but also global transactions.
Why Edefenders are chosen
さまざまな業界・サービスに対応
アパレル
ファッション・スポーツウェア・アウトドアブランド
金融
金融機関・決済代行会社
ビューティー
コスメ・基礎化粧品・美容関連
デジタルコンテンツ
サブスクリプション・ゲーム・電子書籍・音楽・動画配信サービス
レジャー・トラベル
チケット・宿泊予約・航空券・インバウンド
その他
ECサイト全般・コールセンター・予約システム 他
Case study
We would like to introduce the voices of companies that have solved the problems by introducing E-Defenders.
Approximately 70% reduction in visual confirmation work
Succeeded.
Luxury cosmetics EC site
Monthly sales scale of about 30 million yen
60% of the sales on our site are settled by credit card. After Corona, fraudulent orders increased even for small payments. It is unavoidable to visually check all cases before shipping, increasing the burden on the person in charge. The EC staff was exhausted and a sense of crisis was raised. We drastically reviewed the decision on whether or not to ship, stopped the labor-intensive method, and introduced this service instead. Currently, we have succeeded in reducing visual confirmation work by about 70%. As the work burden has been reduced, we are considering reducing the number of personnel in charge and relocating them.
With proper security
Strengthen measures against fraud by foreigners.
Used brand goods online shop
Monthly sales scale of about 50 million yen
Countermeasures against fraud have been a source of concern for many years, as we handle products that are easily resold. Since there are many products with high unit prices, one chargeback will lead to profit pressure. By partnering with E-Defenders, we are relieved not only to receive appropriate guarantees, but also to strengthen measures against fraud by foreigners.
Online game × Fraud detection
Monthly damage amount reduced by about 60%.
Game industry mid-sized company
Monthly sales scale of about 200 million yen
Online games are an area where it is difficult to introduce fraud detection services because payments are made immediately. Actually, I used another fraud detection before, but it didn't work. However, this time the proposal from Edefenders was "a combination of AI-equipped fraud detection and 3DS version 2". I was skeptical, but a fully automatic fraud countermeasure was realized. The damage caused by family use, which is common in our business format, such as children using their parents' cleca, has not been reduced, but the unauthorized use by third parties has dramatically decreased. In addition, it has become possible to create a character that cannot be abused and to provide a stable game environment without disturbing the game. Thank you very much.
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無料相談会
オンライン無料相談が可能です。